DHS is a data collections company with a small ply of six fulltime data processors and four upper management personnel. It started bulge as a non union shop, but in 2001it became check of Teamsters Local 601. When DHS entered into its first contract all of the basic employee ineluctably were negotiated. The term of the contract was for three years. It defined the different trouble classifications, the wage increase for the term of the contract, health and welfare, vacation time, spill time, retirement plan, and employee handbook. What it did not cover were work standards, goals and expectations. As an employer you would designate that you commit the right to expect certain standards from your employees. It is logical that an employer defines what qualifications an employee needs, to deliver the acceptables the minimum qualification necessary so that an employee can witness those standards. Standards are also important so that an employee can be measured and discipline when they are not meeting what the employer expects from them. gentleman nature makes most people resistant to change. The employees at DHS were never measured against any standards or expected to meet goals. They did not have feedback on job performance and were not disciplined for having substandard work. This all changed in 2002.
With the addition of a managing director of quality and compliance there were now standards, expectations and goals to meet. There were production goals for everyone and disciplinary action if they were not met. This brought about many diseases from the employees and at last grievances to the union. Employees complained to the union that productions standards were not fair, that they never had them before. They were upset that now they were being measured against performance expectations. There was a formal complaint on behalf of the union which stated that standards were not negotiated in good faith and that DHS must cease the enforcement of such standards. Did the union have a valid grievance? The... If you want to get a full essay, order it on our website:
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