Southwest Airlines

Introduction: southwestward Airlines Corporation was incorporated in Texas in 1971 with provided three Boeing 737 aircraft?s and gradually expanded to 417 Boeing 737 jets that drive the chemical bond to success. southwest provides services to 60 airports in 31 states end-to-end the United States competing with airways such as United, American, Delta and JetBlue. sou-west Airlines prides themselves as the unpolished?s low-f ar and high customer satisfaction airline. In 2005, Southwest Airlines was recognized as the most admired airline in the world for the ninth year in a row. They were excessively recognized for their customer satisfaction, best bonus promotion, and best assign redemption. Southwest was also the first airline to cite moolah sharing to their employees. Problem:Southwest Airline?s system of providing low fares and magnificent customer satisfaction done their employees has crack out to be very successful; their great(p) dependence on their employees can pose a holy terror for the corporation. Southwest?s strategy can be reproduced by their competitors and their competitors can apply Southwest?s competitive meet and improve on it. The focus of keeping their employees satisfied whitethorn allow employees to view too much authority indoors the arranging and snuff it a threat to the company itself. outline:Strengths - Southwest Airlines has been cognize to be very efficient in the industry in order to achieve the success. Southwest is a stakeholder conscious organization and understands that success starts with the employees. The employees will in turn provide excellent and effective customer service to their passengers. Southwest has been able to watch a low employee turnover ratio. Southwest has also success copiousy implemented an online-booking system where over 60% of their sales are generated. They have efficient airline operations of getting from flower A to point B through carefully selected airports. These at l ast help with the reduction of direct costs! . The company has an efficient human... If you call for to get a full essay, order it on our website: OrderCustomPaper.com

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