Customer Care for Siemens

1.0Introduction Siemens AG a German multinational mixed friendship headquartered in Munich, Germany is the largest Europe-based electronics and electrical engineering beau monde. For more than one hundred sixty years, Siemens has built a reputation for leading-edge innovation and the bore of its products, services and solutions. The business activities in Sectors Energy, Healthcare, Industry, and Infrastructure & Cities have do Siemens a global market and technology leader. scientific excellence, innovation, quality, reliability and international focus have been its hallmarks for over clx years. The report that focuses on the customer care of Siemens willing be demonstrated as the procedures below. Firstly develop customer care strategy based on SWOT analysis, indeed make the standards of customer care system and collect feedback from clients, finally, value the performance. 2.0 Findings 2.1 Planning Customer Care Strategy for Siemens 2.1.1 Vision To be a pioneer this is the vision of Siemens AG, their identity and the defining feature of speech of its corporate culture. This vision is based on the values of the company responsible, excellent and innovative which provide the foundation for its success.

Together with these values, the companys strategy and the One Siemens framework, it also defines business goals and specifies a clear direction. Siemens is tackling the challenges of the time just as it did when Werner von Siemens founded the Company over 160 years ago. This committal is an expression of the pioneering spirit of Siemens. Being a pioneer room more than just fostering invention. It means embarking on sunrise(prenominal) paths, forging ahead into uncharted territory and continually gross new trails by developing and marketing innovative products and solutions that control customers needs. And it means taking calculated risks in order to continue innovation. 2.1.2 SWOT Analysis for Siemens Strengths Weaknesses ?Diversified business in call of business... If you want to get a full essay, order it on our website: Ordercustompaper.com

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